SMS Terms & Conditions
Effective Date: May 2026
Program Description
Refund Claims Experts, LLC uses SMS messaging to communicate with individuals who have contacted us, submitted an inquiry, opted in through our website, provided express verbal consent, or are existing clients. We use text messaging to provide efficient, professional support throughout the fund recovery process.
Opt-In Methods & Consent
Digital Opt-In
By providing your mobile number and checking the SMS consent box on our website contact forms, you expressly consent to receive text messages from Refund Claims Experts, LLC.
Verbal Consent
Individuals may provide express verbal consent during a phone call with one of our specialists. In such cases, our staff records the date, time, phone number, name, staff member, and the specific reason for the communication to ensure proper authorization is maintained.
Consent to receive automated text messages is not required as a condition of using our services.
Compliance & Restrictions
Refund Claims Experts, LLC maintains strict adherence to TCR and industry compliance standards:
- We do not send unsolicited text messages.
- We do not send SMS to purchased, third-party generated, or skip-traced lead lists.
- We do not send text messages simply because an individual appears on a public-record list.
- Messaging is initiated only after an established business relationship or direct inquiry.
Message Frequency & Rates
Message frequency varies based on your interaction with our services and the status of your claim. Message and data rates may apply from your mobile carrier. Refund Claims Experts, LLC is not responsible for any costs incurred by receiving or sending text messages. Carriers are not liable for delayed or undelivered messages.
Opt-Out & Assistance
Text STOP to cancel. Text HELP for assistance.
You can cancel the SMS service at any time. Just text STOP to opt out. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@refundclaimsexperts.org or (616) 327-4969.
Privacy Assurance
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing purposes. Your mobile information is used solely to facilitate communications regarding your inquiry and fund recovery services.
Contact Information
Email Support
info@refundclaimsexperts.org
Phone Support
(616) 327-4969