Privacy Policy
Effective Date: May 2026
Introduction
Refund Claims Experts, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.refundclaimsexperts.org) or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us. This information may include:
- Name and contact data (such as first and last name, email address, phone number, and mailing address).
- Location information (such as city and state).
- Information related to potential unclaimed funds inquiries.
How We Use Your Information
We use the information we collect or receive to:
- Review and respond to your inquiries regarding potential fund recovery.
- Communicate with you about claim reviews, appointments, and document requests.
- Provide customer support and improve our services.
- Comply with legal obligations.
SMS/Text Messaging Policy
If you opt-in to receive SMS messages from us, we will use your phone number to send you conversational and informational messages related to your inquiry, claim status, and customer support.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
SMS opt-in data is not sold, rented, shared, or disclosed to third parties or affiliates for their own marketing purposes. Information may be shared with service providers only as needed to support business communications and operations.
You can opt-out of SMS communications at any time by replying STOP. For assistance, reply HELP. Message and data rates may apply.
Data Security & Retention
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You may contact us at any time to exercise these rights or to update your preferences.
Contact Us
6670 Kalamazoo Ave SE Ste D #140
Kentwood, MI 49508